FAQs

So-Mine FAQ’s

Where are So-Mine products sold?
So-Mine products are featured by many major US retailers, including Walmart, Office Depot, Staples, Family Dollar and. Target. Most of our products are sold on a seasonal basis, so they may not be in stock in all stores at all times. Our dedicated sales team is working on getting our products in stores on a year round basis.

Can I purchase So-Mine products on-line?
Currently our Sanimaid products are available on Amazon, the Grommet, Bed Bath and Beyond.com and Lowes.com. Glasses on the Go are available on Amazon.

What do I do with a defective product?
So-Mine stands behind the products that we sell. In most cases the retailers that sell our products have consumer friendly return policies. In the event that you have a defective product, you should return the product to the store where you purchased it.

Are So-Mine products reviewed on blogs?
We do seek reviews on products from time to time. Information can be submitted to customerservice@somineproducts.com.

Privacy Policy

This privacy policy discloses the privacy practices for www.so-mine.net. This privacy policy applies solely to information collected by this web site.

Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information
You may opt out of any future contacts from us at any time by contacting us via the email address or phone number given on our website.

Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Updates
Our Privacy Policy may change from time to time and all updates will be posted on this page.

Surveys & Contests
From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 770-993-4696 or via email customerservice@so-mine.net.